All customers have the legal right to cancel their orders. In order to cancel you must inform us within a period of 7 days starting on the day after the goods are received by you. In case of cancellation, we will return the payment to you within 30 days of the cancellation. If the goods have been despatched to you, prior to cancellation, you should return the goods to us at your cost. If the goods are not returned, we will collect them and deduct the direct cost from the refund. Our policy is to give customer satisfaction - so if you have any problems please contact us and we will do whatever we can to help you. Our full contact details can be found below. The Oxford Diecast Collectors Club is run by Oxford Diecast Ltd. We reserve the right to cancel a members membership at any time. If this happens we will refund any balance of membership fees. Should any member be abusive or threatening to any of our staff we will immediately cancel their membership



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